Help with website IDs

No website ID?
If you've never gotten a Website ID, you can request one easily. Just:
  • Contact your account representative at adserve, or
  • Send an email to web.help@adserve.co.uk. Be sure to include your first / last name, company and office, and your telephone number. We'll send you an ID via email in 24 hours or less.


Forgot your password?
If you have an ID but just forgot your password, enter your email address in the box below and we'll send it to you in a note. The email address must correspond exactly to the address we have on file for you.

    Email Address:



Some Tips on web IDs
  • In general, your user name is simply your first and last name, separated by a space. This name is not case-sensitive.
  • Your password is unique to you and must be entered exactly as it was defined. It is case-sensitive.

    Should I click 'Remember Me Next Time'?
    We can store your username and password on your hard drive in the form of a cookie. This means that you'll be logged on automatically whenever you come to a password-protected page on our website. If you don't want this to happen for security reasons, or if you share a computer, leave this box unchecked.